Please find the terms and conditions of the Werkhaus Design + Produktion GmbH (I.) and the customer information (II) as follows. We have tried to chose a form that is easy to understand. Please do not hesitate to contact us if you have any questions. We are happy to answer them. You may contact us from Monday to Friday from 9 am to 5 pm: or phone: +49 (0)5824 / 955-0.




6. Guarantee for costumers; warranty


6.1. Possible indemnity claims because of the claim under guarantee are restricted to the retail price of the item.


6.2. We guarantee our customers, who are consumers, the reliability of our products. We and accordingly our suppliers grant our customers, who are consumers, a guarantee of quality for 24 months for all Werkhaus items except photo walls. For hidden defects or damages that appear in spite of proper use within 24 months, we will -according to our judgment- initiate a repair or a replacement by delivering an identical or alternatively equivalent article or by refunding the purchase price for the respective item. The guarantee period begins with the date of invoice.

6.3. All other claims for grant regulated by law remain unaffected hereof.